Privacy Policy (GDPR)

TERMS OF PERSONAL DATA PROTECTION (GDPR)

I. Protection of Personal Data

1.1. By submitting an order through the online order form for service delivery, or by providing their email address to obtain specific information in the designated field, the user confirms that they are aware of the terms of personal data protection, that they express their consent to their wording, and that they accept them in their entirety.

1.2 Poskytovateľ je správcom osobných údajov užívateľov podľa čl. 4 bod 7) nar. Európskeho parlamentu a Rady (EU) 2016/679 o ochrane fyzických osôb v súvislosti so spracovávaním osobných údajov a o voľnom pohybe týchto údajov a o zrušení smernice 95/46/ES (ďalej len: “GDPR”). Poskytovateľ sa zaväzuje zapracovávať osobné údaje v súlade s právnymi predpismi, najmä GDPR.

1.3. Personal data are any information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.4 When ordering or sending information based on an email with the client's consent, personal data required for the successful processing of the request or order (name and address, contact) are requested. The purpose of processing personal data is to process the user's order and to exercise rights and obligations arising from the contractual relationship between the Provider and the User. The purpose of processing personal data is also to send commercial information and other marketing activities. The legal basis for processing personal data is the performance of the contract according to Article 6(1)(b) GDPR, the fulfillment of the controller's legal obligation according to Article 6(1)(c) GDPR, and the legitimate interest of the Provider according to Article 6(1)(f) GDPR. The legitimate interest of the Provider is the processing of personal data for the purposes of direct marketing.

1.5 The provider, for the fulfillment of the license agreement, uses the services of subcontractors, especially email service providers (personal data may be stored in 3rd countries) and web hosting providers. Subcontractors are vetted for the secure processing of personal data. The provider and the web hosting subcontractor have entered into a personal data processing agreement, according to which the subcontractor is responsible for properly securing the physical, hardware, and software perimeter, and thus bears direct responsibility to the user for any breach of personal data.

1.6 The provider stores the user's personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship between the provider and the user and to enforce claims from these contractual relationships (for a period of 15 years following the termination of the contractual relationship).

1.7 The user has the right to request access to their personal data from the provider according to Article 15 of the GDPR, correction of personal data according to Article 16 of the GDPR, or restriction of processing according to Article 18 of the GDPR. The user has the right to erase personal data according to Article 17(1)(a), (c) to (f) of the GDPR. Furthermore, the user has the right to object to processing according to Article 21 of the GDPR and the right to data portability according to Article 20 of the GDPR.

1.8 The user has the right to file a complaint with the Data Protection Authority if they believe that their right to personal data protection has been violated.

1.9 The user is not obliged to provide personal data. However, providing personal data is a necessary requirement for the conclusion and fulfillment of the contract, and without the provision of personal data, it is not possible to conclude the contract or fulfill it on the part of the provider.

"1.10 The provider does not engage in automatic individual decision-making within the meaning of Article 22 of the GDPR.

1.11 A prospective user of the provider's services by completing the contact form:

1.12 Agrees to the use of their personal data for the purposes of electronic sending of commercial offers, advertising materials, direct sales, market research, and direct product offers by the provider and third parties, but not more frequently than once a week, and at the same time declares that they do not consider the sending of information according to point 1.11.1 as unsolicited advertising, as the user expressly agrees to the sending of information according to point 1.11.1. Consent according to this paragraph may be revoked by the user at any time in writing to sales@teslaeh.eu.

1.12 The provider uses so-called cookies within the framework of improving service quality, personalizing offers, collecting anonymous data, and for analytical purposes in its presentation. By using the website, the user agrees to the use of the aforementioned technology.
Essential Cookies – Cookies that are essential for the operation of websites and internet services. Consent is not required for the use of these cookies.
Analytical and Marketing Cookies – Consent is required for the use of other cookies. Cookies in this category are mainly used for anonymous tracking of visitors and user activities on our websites. This allows us to monitor what customers like and improve our services.

1.12.1 Specifically, we use cookies:
Only necessary cookies
Analytical Cookies
Marketing cookies

The provider hereby declares that the protection of personal data is subject to the provider's internal security regulations.

Only authorized persons of the provider and subcontractors according to Article 2.8 of these conditions will have access to personal data, and they will have conditions and scope of data processing established by the provider, and each such person will access the personal data under their unique identifier.

Authorized persons of the provider, who process personal data according to these conditions, are obliged to maintain confidentiality about personal data and security measures, whose disclosure could jeopardize their security. The provider will ensure their demonstrable commitment to this obligation. The provider will ensure that this obligation for the provider and authorized persons will continue even after the end of the employment or other relationship with the provider.

The provider will assist the user through appropriate technical and organizational measures, where possible, to fulfill the user's obligation to respond to a request for the exercise of data subject rights as set out in the GDPR. This also applies to ensuring compliance with obligations under Articles 32 to 36 of the GDPR, taking into account the nature of the processing and the information available to the provider.

II. Final provisions

2.1 These terms become effective upon the expiration of the period specified in Article 1.6 of these terms.

2.2 The user agrees to these terms by checking the consent box through the online form or by entering their email address to receive information. By doing so, the user confirms that they have read these terms, express their consent, and accept them in their entirety.

2.3 The provider is authorized to change these terms. The provider is obligated to publish the new version of the terms on its website without undue delay or, if applicable, send the new version to the user's email address.

2.4. Contact details of the provider regarding these terms: +421911101073, sales@teslaeh.eu

2.5 Relationships not expressly regulated by these terms are governed by the GDPR and the legal order of the Slovak Republic.

These terms become effective on January 31, 2024.

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